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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

ADVISER: Challenging a negative eligibility decision 

We stopped a young woman and her baby becoming homeless when the Housing Executive decided that her immigration status meant she was no longer entitled to temporary housing. 

Sofie’s story 

Sofie was born in Denmark. She moved to Northern Ireland with her family as a baby. She's 20 now and has an 10-month-old daughter. Sofie has lived her whole life in Northern Ireland. 

Evicted from her rented home 

Sofie had been renting a place of her own for just over a year. The landlord decided to sell the property and asked Sofie to leave. Sofie asked the Housing Executive for help as a person threatened with homelessness. The Housing Executive moved Sofie into temporary accommodation while they looked into her circumstances to decide if they had a duty to provide her with a permanent home. 

Delays with EU Settlement Scheme decision 

The Housing Executive can only help someone if their immigration status allows this. EU citizens like Sofie have to show that they have a right to reside in the UK. 

The EU Settlement Scheme (EUSS) protects the rights of people from the EEA and their family members who lived in the UK before the end of the Brexit transition period on 31 December 2020.  As long as a person was resident in the UK on 31 December 2020, the EUSS can award them 

  • Settled status if they’ve lived in the UK for 5 years 
  • Pre-settled status if they’ve lived in the UK for up to 5 years 

Sofie had applied to the EUSS but there was a problem with her application and she was still waiting for a decision. Her mum and sisters had all applied at the same time and had got settled status without any delay.  

The Housing Executive turned down Sofie’s application for help. Their decision said she was ineligible for homeless assistance because she did not have settled status under the EUSS. 

Reviewing a negative homelessness decision 

Sofie had a right to ask for a review of the Housing Executive’s decision that she was ineligible. She asked an advice agency for help with this review. Unfortunately, the Housing Executive upheld its original decision. Sofie was asked to move out of her temporary accommodation and had nowhere to go.  

The advice agency who carried out Sofie’s review knew that Sofie would need legal representation to appeal the decision. Housing Rights has a partnership with this agency and they asked our solicitors to help Sofie. 

Appealing the Housing Executive’s decision 

You can appeal a Housing Executive’s decision on eligibility, but only on a point of law. Our solicitor Jill identified that the Housing Executive had failed to interpret The Immigration (European Economic Area) Regulations 2016 properly when making its decision. These regulations say that a person should be treated as having acquired settled status when 

  • they are a child under the age of 21 of a EEA citizen with settled status and  
  • they have lived in the UK continuously for 5 years 

Jill argued that Sofie met these conditions. She was 20 years old. She'd lived in Northern Ireland for 20 years. Her mother was a Danish national with settled status. 

Before the case could be heard in court, the Housing Executive agreed to look at their decision again. After reconsidering all the evidence, the Housing Executive overturned the decision and accepted they had a duty to provide suitable accommodation. 

Sofie is now on the waiting list for a social housing tenancy. She can stay in her temporary accommodation until she gets an offer of a permanent home.

Getting help with housing problems

Our advisers can help if you, or someone you are helping, is struggling to show they are eligible for help from the Housing Executive. You can contact our helpline by

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This article was written on 23 May 2022. It should not be relied on as a statement of the current law or policy position. For help with housing issues please contact our helpline on 028 9024 5640 or use our online chat service at www.housingadviceNI.org.