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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Helping the Public

Housing Rights exists to help people who are in housing need in Northern Ireland.  We aim to do this in 3 ways:

  • providing direct advice and representation to members of the public
  • developing training courses and information tools to help other advice agencies and
  • bringing our clients' experiences to the attention of politicians and decision makers and advocating for changes in policy, legislation and practice. 

Advising the public

We operate a daily advice service, helping people in Northern Ireland get to grips with their housing problems.  Our telephone number is 028 9024 5640. 

Thanks for everyones help in fighting my case and getting my housing rights sorted, and every visit I was welcomed by a smile and people who care. Advice Client 

Helpline - Homelessness, social tenancies, renting privately, repossession, mortgage and rent arrears

Call us on 028 9024 5640 between 09:30 and 16:30 Monday to Friday and  choose the correct option to speak with an adviser.  You can also email us with your housing issue. 

Representation at court

Advisers from Housing Rights regularly attend courts in Northern Ireland to help people who could have their homes repossessed. Our advisers can help you if you face being evicted because you haven't been able to pay your rent or mortgage and face losing your home. There's no charge for this service and if you need extra help after your hearing one of our housing debt advisers can help you out. 

I just wanted to thank you for all your help and support. It's hard to accept that you can lose your home after 25 years.
Housing Possession Court Duty Scheme Client 

I wouldn't have been able to get through the court case without you. I would have been lost without you.
Housing Possession Court Duty Scheme Client 

Helping people in custody

We have a team of advisers, based within the criminal justice system in Northern Ireland, who help people who have been remanded into custody or are serving sentences in prison. Our advisers
  • help find suitable accommodation for people when they are leaving the criminal justice system and
  • provide advice to people who are entering the criminal justice system and are worried about what happens to their homes while they are in custody. 
 

Advocating for change

Our policy team is committed to trying to improve standards and practices in housing in Northern Ireland by making people aware of our clients' experiences. Our policy team listens to the concerns and complaints that people have about housing in Northern Ireland and makes sure that these voices are heard by the Northern Ireland Assembly, the Housing Executive and other decision making bodies. 

If you'd like to find out more about our policy work you can read our recent policy responses, follow us on Twitter or Facebook and keep up to date with our News & Views section.