Housing Mediation Service
Housing Rights is piloting Northern Ireland’s first housing mediation service for the private rented sector. The service is funded by the Department for Communities and will provide an alternative way to resolve disputes in the sector.
The Housing Mediation Service is free and is open to:
- Tenants
- Registered Landlords
- Letting agents
- Housing associations operating in the sector
The service can help with many kinds of disputes including:
- Property standards
- Repairs
- Entry rights
- Rent/rates arrears
- Unprotected tenancy deposits,
- Threatened evictions
- Breach of tenancy terms
- Noise/Anti-social behaviour
When both parties in the dispute have agreed to take part in mediation an independent mediator with specialist housing knowledge helps the parties talk about their dispute and come to a solution that works for everyone.
Accessing the service
Contact the service by
- calling 028 9024 5640, or
- completing this form. Please return completed application forms to mediation@housingrights.org.uk.
Hear from those who have used the service
Landlord Jason who was referred to Housing Mediation
Landlord Joan whose relationship with her tenant Mary was breaking down
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