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Since 2009, Housing Rights has delivered a Mortgage Debt Advice Service for homeowners in Northern Ireland. In 2015/16, this service dealt with 1,406 cases of mortgage debt. Our solicitors also represent borrowers in Court possession proceedings, including a strategic case involving lenders’ treatment of arrears. Housing Rights is therefore pleased to respond to the Financial Conduct Authority’s consultation on two Handbook changes relating to mortgage borrowers with a payment shortfall.