This Housing Rights research examines the case for the establishment of an independent dispute resolution service for tenants and landlords in Northern Ireland.
The research:
- Reviews relevant policy documents from Northern Ireland and the UK which support improving access to justice;
- Identifies and examines specific good practice ADR case studies from other jurisdictions;
- Gathers expert opinion from those living and working in the PRS in Northern Ireland, as well as housing practitioners and policy makers;
- Assesses the data and makes recommendations for the principles which an ADR system needs to consider, and how that system could function.
