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This Housing Rights research examines the case for the establishment of an independent dispute resolution service for tenants and landlords in Northern Ireland.
The research:
Reviews relevant policy documents from Northern Ireland and the UK which support improving access to justice;
Identifies and examines specific good practice ADR case studies from other jurisdictions;
Gathers expert opinion from those living and working in the PRS in Northern Ireland, as well as housing practitioners and policy makers;
Assesses the data and makes recommendations for the principles which an ADR system needs to consider, and how that system could function.
