Awards & Recognition
Housing Rights is committed to providing the best possible service to our clients, customers and staff. Here are some of the awards we've received in the last few years.
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Living Wage Employer
We are delighted to announce that Housing Rights is now an accredited Living Wage Employer! This means that every member of staff working for Housing Rights will earn a real Living Wage.
The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. It is calculated each year and is announced by the Living Wage Foundation as part of Living Wage Week.
Over 9000 organisations, including Housing Rights, voluntarily choose to pay the real Living Wage because we believe that a hard day’s work deserves a fair day’s pay.
We are really proud of this commitment.
Lexcel Practice Management Standard
Lexcel is the Law Society's practice management standard. Our status as a Lexcel accredited legal advice practice means that clients can expect that their cases and files are managed in accordance with best practice. Our Lexcel accreditation is reviewed annually by an external assessor.
Housing Heroes Award
Housing Rights won the Support and Care team category at the Housing Heroes Awards ceremony held in Manchester. This awards scheme aims to ensure those 'unsung heroes' of the housing world are recognised and rewarded for their contribution in making housing such a vibrant and caring sector.
Investors in People Gold
Investors in People provide a framework to help organisations improve their business performance by investing in its people. We are committed to providing a working environment that encourages our people to grow and develop. We have held the Investors in People quality mark for over 10 years.
Workplace Excellence Award
Housing Rights Service were delighted to have been highly commended in the "Workplace Excellence" category of the Irish News Workplace & Employment Awards 2013.
Rising Star Award
This award was given to Sarah Corrigan, Housing Rights Service Trainee Solicitor, for bringing new ideas, enthusiasm and commitment to her position and the organisation, regenerating her role into much more than what was set out in the job description.
EFQM Mark of Excellence
EFQM is designed to recognise organisations that have achieved an outstanding level of sustainable excellence, based on assessment against the EFQM Excellence Model. Its helps organisations in their drive towards being more competitive, measure where they are on the path to excellence and help them to understand the gaps; and then stimulate solutions.
Customer Service Excellence
Housing Rights Service received the "Customer Service Excellence" Award at the Chartered Institute of Housing Northern Ireland 2012 awards. This award recognises teams working in the housing sector who have demonstrated excellence in customer service delivery.
Inspirational Colleague Award
Brenda Parker, Housing Advice Development Worker with Housing Rights Service was named "Inspirational Colleague of the year" at the inaugural Chartered Institute of Housing NI awards in February 2010. Brenda has been highly praised by her colleagues in Housing Rights Service, the staff she works in partnership with in the Northern Ireland Prison Service and the vulnerable clients she deals with.